Amazing group of people! They treat you like family! Great teachers and supporters!
We built the first Wings Etc. in Ohio, so many guests were first timers to this franchise. They LOVE the wings and everything else on the menu! Every week we hear someone express how glad they are to have us in town and that we knock the socks off of BW’s! On top of great food, Wings team has placed great importance on service, and that truly shows. Guests are grateful for the amount of time and effort we put into making their experience a great one!
We would never have tried this on our own! Wings Etc. support team has spent and continues to spend much time improving an already successful system/chain. Our hard work and determination, along with their guidance and business tools, has helped make us successful restaurant owners.
Daily and weekly reports keep you on track as an owner and manager. Goals are set and you and your team are trained and coached how to get the numbers there and keep them there. We use these numbers to reward our team as well as catch red flags. Our managers can also use the POS system to determine labor costs quickly and manage team members as needed, in order to maximize efficiency while ensuring a great guest experience.
DO IT!! Wings Etc. has a wonderful corporate team that will help you to succeed. You have to be willing to be involved: they don’t run it for you (after all, it is YOURS)! The design and ‘theme’ of the restaurant is family friendly and unique. Our guests vary from kids, parents, grandparents, college students, business people, local trades people to service industry people. Everyone enjoys themselves and comes for a variety of reasons. It is great!